Shipping Countries:
United Kingdom (UK)
Ready to ship in 3-5 business days
Shipping Policy
- All orders are shipped from the United Kingdom.
- Kyrra aims to dispatch orders as soon as possible, though processing times may vary as they are a small business.
- Delivery Information:
- United Kingdom: £4 | Free on orders over £80
All orders are shipped via Royal Mail using a tracked delivery service. Delivery typically takes 3–5 working days, though this may vary.
Blocked
International Orders
Kyrra currently ships within the United Kingdom only and does not offer international shipping at this time.
Returns Policy
We want you to love your order but if you don’t, we’re here to help.
To be eligible for return, items must be:
- Unused and in resalable condition
- With intact original packaging
- Returned within the 14-day window
How to Request a Return:
Please contact [email protected] within 14 days of receiving your order. Include your order number, the item(s) you wish to return and the reason for return. We will confirm eligibility based on Kyrra’s policy and provide the next steps.
Damaged Items:
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery including clear photos. We’ll do our best to resolve the issue promptly.
Refunds:
Once your return is received and approved by Kyrra, the refund will be processed to your original payment method. Please allow additional time for your bank or payment provider to finalise the refund.
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