Shipping Countries:
United Kingdom (UK), United States (US), Canada, United Arab Emirates, Austria, Australia, Belgium, Bulgaria, Bahrain, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, Greece, Croatia, Hungary, Ireland, India, Iceland, Italy, Kuwait, Liechtenstein, Lithuania, Luxembourg, Latvia, Malta, Netherlands, Norway, New Zealand, Oman, Poland, Portugal, Qatar, Romania, Saudi Arabia, Sweden, Singapore, Slovenia, Slovakia
Ready to ship in 3-5 business days
Shipping Policy
- All orders are shipped from Ghana.
- Delivery Information:
- Worldwide: Free shipping on all orders
- Orders are typically processed within 5 business days of payment. As AAKS bags are handcrafted and often made to order, dispatch may take up to 4 additional days. During busy periods (April–July), processing may take up to 2 weeks.
- Estimated delivery time is 3–6 working days once your order has been dispatched.
All orders are shipped via DHL Express using a tracked delivery service. You'll receive tracking information once your order has been dispatched.
Blocked
International Orders
AAKS ships worldwide. Orders may be subject to customs duties, taxes or import fees depending on your country's regulations. These charges are the responsibility of the customer.
All international deliveries require a signature upon delivery.
Returns Policy
We want you to love your order but if you don't, we're here to help.
Returns are accepted within the 7-day window from the date you receive your order.
Please note that due to the handmade nature of AAKS products, slight variations in colour, pattern and size are a natural characteristic of each bag and are not considered faults.
To be eligible for return, items must be:
- Clean, unworn and unused
- Returned in their original packaging
- Returned within the 7-day return window
Please note:
- Original shipping charges are non-refundable.
- Customers are responsible for arranging tracked return shipping.
How to Request a Return:
Please contact [email protected] within 7 days of receiving your order. Include your order number, the item(s) you wish to return and the reason for return. We will confirm eligibility based on AAKS' policy and provide the return instructions.
Damaged Items:
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos so we can resolve the issue promptly.
Refunds:
Once your return is received and approved by AAKS, the refund will be processed to your original payment method. Please allow additional time for your bank or payment provider to finalise the refund.
Reviews
There are no reviews yet.