The Signature Sleep Mask and Aromatherapy Calming Gift Set

Shipping Countries: United Kingdom (UK)

Ready to ship in 3-5 business days

• All orders are shipped from the United Kingdom.
• Orders are dispatched within 2–3 business days. Orders placed on weekends or public holidays are processed the next working day, though this may vary.
• Delivery Information:
  • United Kingdom: £4.95 | Free on orders over £50

All orders are shipped via tracked delivery. You’ll receive tracking information once your order has been dispatched.

Blocked

International Orders

Cosy London currently ships within the United Kingdom only and does not offer international shipping at this time.

Returns Policy

We want you to love your order but if you don’t, we’re here to help.

To be eligible for return, items must be:

• Unused and in resalable condition
• With intact original packaging
• Returned within the 14-day window

Please note that return shipping costs are the responsibility of the customer and original shipping fees are non-refundable.

How to Request a Return:

Please contact [email protected] within 14 days of receiving your order. Include your order number, details of the issue, and any relevant photos where applicable. We will confirm eligibility based on Cosy London’s policy and provide the next steps.

Damaged Items:

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery including clear photos. We’ll do our best to resolve the issue promptly.

Refunds:

Once your return or issue has been reviewed and approved by Cosy London, any eligible refund will be processed to your original payment method. Please allow additional time for your bank or payment provider to finalise the refund.