Shipping Countries:
United Kingdom (UK)
Ready to ship in 3-5 business days
Shipping Policy
- Orders are dispatched from the United Kingdom.
- Delivery Information:
- United Kingdom: Free shipping
All orders are shipped via tracked delivery. You’ll receive tracking information once your order has been dispatched.
Blocked
International Orders
Cat Nash currently ships within the United Kingdom only and does not offer international shipping at this time.
Returns Policy
We want you to love your order but if you don’t, we’re here to help.
To be eligible for return, items must be:
- Unworn and in original condition
- Returned in original packaging, if possible
- Returned within the 14-day window
How to Request a Return:
Please contact [email protected] within 14 days of receiving your order. Include your order number, the item(s), and the reason for return. We will confirm eligibility based on Cat Nash’s policy and provide the next steps.
Damaged Items:
If your order arrives damaged or incorrect, please contact us at [email protected] within 48 hours of delivery, including clear photos. We’ll do our best to resolve the issue promptly.
Refunds:
Once your return is received and approved by Cat Nash, the refund will be processed to your original payment method. Please allow additional time for your bank or payment provider to finalise the refund.
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