Shipping Countries:
United Kingdom (UK), United States (US), Canada, United Arab Emirates, Austria, Australia, Belgium, Bulgaria, Bahrain, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, Greece, Croatia, Hungary, Ireland, India, Iceland, Italy, Kuwait, Liechtenstein, Lithuania, Luxembourg, Latvia, Malta, Netherlands, Norway, New Zealand, Oman, Poland, Portugal, Qatar, Romania, Saudi Arabia, Sweden, Singapore, Slovenia, Slovakia
Ready to ship in 1-3 business days
Shipping Policy
- Orders are delivered on weekdays excluding bank holidays.
- Delivery Information:
- United Kingdom: Free shipping
- European Union: Free shipping
- USA: £27
- Rest of the World (including non-EU countries): £50
You'll receive confirmation once your order has been dispatched, along with tracking information where applicable.
Blocked
International Orders
Please note that international deliveries may be subject to customs duties, taxes, or import fees upon arrival. These are the responsibility of the customer.
Returns Policy
We want you to love your order but if you don’t, we’re here to help.
To be eligible for return, items must be:
- Unused and in original condition
- Returned in original packaging, if possible
- Returned within the 14-day window
How to Request a Return:
Please contact [email protected] within 14 days of receiving your order. Include your order number, the item(s), and the reason for return. We will confirm eligibility based on Murmali’s policy and provide the next steps.
Damaged Items:
If your order arrives damaged or incorrect, please contact us at [email protected] within 48 hours of delivery, including clear photos. We’ll do our best to resolve the issue promptly.
Refunds:
Once your return is received and approved by Murmali, the refund will be processed to your original payment method. Please allow additional time for your bank or payment provider to finalise the refund.
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